M98vip is committed to protecting the privacy and data security of every player in Malaysia. This document clearly explains how we collect, use, store, and protect your information when you use our platform.
Six core principles that guide how m98vip handles the personal data of every Malaysian player.
M98vip only collects personal information that is strictly necessary to provide services to you. We do not collect excessive or irrelevant data. Every piece of data collected has a clear purpose, which is communicated to you before or at the time of collection.
All data transmitted between your device and m98vip's servers is protected with 256-bit SSL encryption — the same technology used by leading banking institutions. This ensures your personal information and financial transaction details cannot be intercepted by any third party during transmission.
As an m98vip player, you have the full right to access, correct, download or request deletion of your personal data at any time. We respect your privacy rights and provide a straightforward process for you to manage your own data without any difficulty.
M98vip has never sold, rented, or transferred players' personal information to any third party for marketing or commercial purposes, and never will. Your data belongs to you — we are simply its responsible custodian, using it solely to service your needs.
All your deposit, withdrawal, and betting activity records on m98vip are strictly confidential. Your financial transaction information — including use of Touch 'n Go eWallet, GrabPay, DuitNow, or FPX — is stored with the highest level of security and is accessible only by you and authorised m98vip staff.
The m98vip Privacy Policy is designed to comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable international data protection regulations. We review and update our policy regularly to ensure ongoing compliance with current legislation.
This Privacy Policy ("Policy") is published by m98vip ("We", "Platform", "Company") and applies to all users and players who register, access or use the m98vip platform available at m98vip.world, including all services provided through it and its mobile version.
This document sets out in detail how m98vip collects, processes, uses, stores, protects, and in certain circumstances discloses the personal information of players residing in Malaysia. Your privacy is not merely a legal obligation to us — it is part of our moral responsibility as a platform you trust with your personal information and financial transactions.
By registering an account on m98vip, making any deposit via Touch 'n Go eWallet, GrabPay, DuitNow, or any other Malaysian payment method, or simply by accessing and browsing our platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your data as described herein. If you do not agree with any part of this policy, please discontinue use of the m98vip platform and close your account.
This Privacy Policy should be read together with Terms & Conditions and Responsible Gaming Policy m98vip, which together form the complete agreement between you and our platform.
M98vip collects several categories of personal information when you register and use our platform. Below is an overview of each data category we collect and the reasons for doing so:
Full name, date of birth, gender, Malaysian identity card number (MyKad) or passport number. Required for identity verification and to ensure compliance with the minimum age requirement of 18 years.
An active Malaysian phone number, email address, and residential address. Used for OTP verification, important account-related communications, and delivery of relevant notifications.
Deposit and withdrawal records in RM, payment methods used (Touch 'n Go, GrabPay, DuitNow, FPX, and others), e-wallet account numbers, and transaction details required for payment processing.
Sports betting records (football, badminton, e-sports), casino game history, betting logs, wager amounts, wins, and losses. Used for dispute resolution and account management.
IP address, device type and web browser, operating system, screen resolution, access logs and other technical information collected automatically when you use the m98vip platform.
Records of your interactions with the m98vip customer support team via live chat or email, including chat logs and email correspondence. Retained for quality control and dispute resolution purposes.
M98vip collects your personal data through several different methods, all for legitimate and specific purposes:
In all circumstances, m98vip only collects data that is strictly necessary for the stated purposes. We do not employ any unethical or privacy-infringing data collection methods.
M98vip uses the personal data it collects solely for the following legitimate purposes:
Marketing: m98vip will only send you promotional and marketing communications if you have given explicit consent. You may withdraw consent for marketing communications at any time via your account settings or by contacting our support team.
M98vip does not sell, rent or transfer players' personal data to third parties for marketing or commercial purposes. However, in the following limited circumstances, m98vip may share your information with certain parties:
In all of the data-sharing situations above, m98vip ensures that only the minimum necessary data is shared, and all recipient parties are bound by confidentiality and data protection obligations equivalent to or stricter than m98vip's own standards.
M98vip continually invests in the latest data security infrastructure to protect our players' personal information from unauthorised access, data breaches and misuse. The following are the key security measures we have in place:
All communications between your device and m98vip's servers are secured with TLS/SSL 256-bit protocols. This means all data — including your login credentials, financial details and betting records — cannot be read by any third party during transmission, on par with the security standards used by Malaysia's major banks.
M98vip player data is stored on secured servers within certified data centres with strict physical and digital access controls. Access to player data is granted only to m98vip staff who have a legitimate business need and have undergone thorough background checks.
M98vip offers two-factor authentication for all player accounts. When 2FA is enabled, logging in requires an additional verification code sent to your registered phone number — adding an important layer of protection against unauthorised access even if your password is compromised.
M98vip's security system continuously monitors platform activity around the clock to detect suspicious activity patterns, intrusion attempts, and fraudulent behaviour. Any identified threats are addressed immediately by our security team to minimise risk to player data.
M98vip player data is regularly backed up to secure, separate locations. A comprehensive disaster recovery plan ensures your data remains safe and recoverable even in the event of serious technical disruptions, fully protecting your financial records and gaming activity.
Shared Responsibility: While m98vip takes all reasonable technical measures to protect your data, account security also depends on your own security practices. Always use a strong password, enable 2FA, never share your login credentials, and contact us immediately if you suspect any suspicious activity on your m98vip account.
M98vip retains players' personal data only for as long as necessary for the purposes set out in this Privacy Policy, or as required by applicable Malaysian law. The general guidelines for our data retention periods are as follows:
Once the relevant retention period has elapsed, your personal data will be securely deleted or anonymised in accordance with m98vip's established secure data disposal procedures. Data that has been anonymised and can no longer be linked to your identity may be retained indefinitely for aggregated statistical analysis.
M98vip uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you browse our website. Below is an explanation of the types of cookies we use:
You can manage cookies through your browser settings. Most modern browsers allow you to view, delete, or block cookies. Please note, however, that disabling essential cookies may affect the functionality and usability of the m98vip platform — you may be unable to log in or use certain features properly if session cookies are disabled.
For optional cookies (analytics and performance), you may opt out without affecting the core functionality of the m98vip platform. Your cookie preferences can be updated at any time through your browser settings.
As an m98vip player based in Malaysia, you hold several rights regarding your personal data, all of which we fully respect. These rights are as follows:
You have the right to request a copy of all personal data we hold about you. m98vip will provide this copy within 30 days of receiving your request.
If you believe any personal data we hold about you is inaccurate or incomplete, you have the right to request a correction promptly via your account settings or by contacting customer support.
Under certain circumstances, you have the right to request the deletion of your personal data. Such requests will be processed in accordance with legal compliance requirements, which may mandate the retention of certain data.
You have the right to object to the processing of your data for direct marketing purposes at any time. Once your objection is received, we will immediately cease using your data for that purpose.
You have the right to receive your personal data in a structured, machine-readable format for transfer to another service provider should you choose to do so.
Under certain circumstances, such as during a dispute over data accuracy, you have the right to request that m98vip restrict the processing of your data while the relevant issue is being resolved.
To exercise any of the rights above, please contact the m98vip customer support team via live chat or email at support@m98vip.world, stating which right you wish to exercise along with the information needed to verify your identity. m98vip will respond to all valid requests within 30 days of receipt.
Please note that under certain circumstances, m98vip may need to decline or limit your request if the processing of that data is required by law or necessary for legitimate purposes such as fraud prevention or dispute resolution. In such cases, we will explain the reasons to you.
The m98vip platform is intended solely for adults aged 18 and above. We do not knowingly collect, process, or store any personal information from individuals under the age of 18.
All players are required to verify their age during the registration process, and m98vip conducts periodic age checks. If we determine that any account has been registered or used by an individual under the age of 18, that account will be closed immediately and all associated personal data will be deleted in accordance with established procedures.
To Parents and Guardians: If you find that a minor in your care has accessed or registered an account on m98vip, please contact us immediately at support@m98vip.world. We will take prompt action to close the account and delete all associated data.
In the course of its operations, m98vip may need to transfer or store your personal data on servers located outside Malaysia. This may occur in connection with the use of international gaming software providers or cloud technology infrastructure hosted in certain countries.
In all cases of international data transfers, m98vip ensures that:
If you have any concerns regarding international data transfers involving your personal information, please contact the m98vip support team for further details.
M98vip reserves the right to update or amend this Privacy Policy at any time to reflect changes in our privacy practices, applicable data protection legislation, or improvements to how we handle player data. All amendments will be published on this page with a new "Updated" date.
For material and significant amendments — those that substantially change how we use or protect your data — m98vip will endeavour to provide reasonable advance notice via email or in-platform notification. It remains your responsibility, however, to review this Privacy Policy page periodically to ensure you are always aware of the latest version in effect.
Your continued use of the m98vip platform after any amendments take effect will be taken as your acceptance of the revised Privacy Policy. If you do not agree with any changes, please discontinue use of the platform and contact us to close your account.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way m98vip handles your personal data, our team is available 24 hours a day, 7 days a week:
For formal privacy rights requests such as data access, correction or deletion, please contact us by email with your full name, m98vip account number and the specific right you wish to exercise. We are committed to responding to all valid privacy requests within 30 days of receiving a complete request.
M98vip values the trust every Malaysian player places in us when sharing their personal data. We are committed to continuously improving our privacy practices and providing full transparency on how your data is used and protected within our platform.
The most frequently asked questions from Malaysian players about privacy and data protection at m98vip.
M98vip provides a comprehensive suite of self-management tools to help players stay in control and enjoy the platform as a healthy, responsible form of entertainment.
Learn MoreSet your own daily deposit limit to stay within your budget.
Set session time reminders to stay aware of how long you have been in a betting session.
Temporarily suspend your account or close it permanently if you feel you need a break.
M98vip is a platform for adult players aged 18 and above only. Age verification is carried out during registration.
Join over 500,000 Malaysian players who trust m98vip with their personal data and financial transactions. Register a free account today and enjoy a safe, fair, and transparent online betting and casino platform.
Deposit using Touch 'n Go, GrabPay, DuitNow, or FPX in RM. For players aged 18 and above only. By registering, you agree to the Terms & Conditions and m98vip Privacy Policy.